I recently made an online purchase of an item I thought would be handy. A “Beauty mole removal sweep spot pen”. It was advertised to remove moles, skin tags and other blemishes and of course, it was made in China.
I asked my husband to help me remove something on my back that was bothering me. I had just the tool for the job! But before we get started, lets figure out how to use it! As with most electronic gadgets, it’s important to understand how to use it. An instruction pamphlet was included in two languages; Chinese and a version of English, broken English.
It’s at this point I’d like to point out that this unit did not have the name of a manufacturer. And, up to now, I have taken for granted that instruction usually come in a version of English that is clear and precise. Purchasing a name brand item is usually a little more expensive, usually comes with a warranty, and usually has customer service number you can call for help. This unit, had none of those.
The pictures are attached for your amusement. 🙂
Yes, some of the words did not have spaces between them. But the best was yet to come!
On the “Note” page item #4 was particularly interesting. It read…..
“4. When the scab place itch (tender meat phase), don’t by hand grasp, for 20 to 30 days right, scab will fall off on their own.”
Needles to say, we both had to recover from the ache of ongoing belly laughter just trying to read the directions before we could attempt to use the new device. Later, I thought about the importance of clear, effective instructions. Clear, step by step instructions are so important, It’s refreshing to see such a blaring real life example!
Matt’s training, his help to build your business, your freedom, ….makes all the difference. Clear, step by step instructions AND coaching and support. Click HERE to get a look.
I hope you’ve enjoyed this little story and laughed a little along with us.
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